It was reported that the 2.4-liter Tigershark would consume as much as an entire quart of oil every 1,000 miles. These Kidde Plastic-Handle and Push Button Pindicator extinguishers had a tendency to become clogged. Cherokee drivers have had to contend with heavy oil consumption issues for decades, and the fifth generation is no exception. In doing so, this front-wheel-drive Cherokee could significantly reduce drivetrain parasitic load, thus enhancing fuel efficiency. Most of those were fortunate enough to have a warranty, we dont. It's bad enough the car generates a frightening warning that takes over the speedometer display and severely distracts - but especially when it's apparently an undiagnosable problem. Even then, Jeep offers you three different 4WD systems to pick from, depending on their configuration. Thank you. As such, motor oil during its regular engine lubrication could easily seep into the combustion chamber. Dealer has no repair parts available, manufacturer claims no responsibility, although I have read in forums on line about many similar type failures. Just be sure to check the oil levels now and then, and keep it topped up. According to data from CarComplaints.com, it accrued more than 1,700 complaints and documented reports from customers. The failure mileage was approximately 157,000. Power transfer unit (ptu) grinding at low gear. Tigershark engines have a history of heavy oil consumption, and the 2016 model is no exception, consuming a quart of oil every 1,000 miles. Hello human, I am a GPT3 powered AI chat bot. Erratic, Rough, Poor, And Unpleasant Shifting What Happened? The contact diagnosed the vehicle and retrieved a trouble code regarding and obstructed power transfer unit (ptu). Our only concern with our Jeep is problems with the transmission. I'm here to help you with your car. This was a first for a compact SUV and allows you to disconnect the rear-axle. In the US (and China), however, you only had one option: Elsewhere, you can option the KL Cherokee in either a front-wheel-drive or 4WD drivetrain. Jeeps similar to mine have been recalled with the same problem. This should be a recall for all models/VINs since mine falls in that range but for some reason is not included in the recall, yet is having the same issues. There was a yellow light that came on and a message that stated transmission needs serviced. It seems that oil in the electronics could start a fire. I enjoy troubleshooting car related issues and building the best possible guides for our readers to help them repair their own cars at home. A mechanic on you tube shows that the oil in the component leaks into the electronics in the actuator. 4 Wheel drive check engine light came on - Illinois dealer charged $1,937 to replace the power take-off unit because it was too labor-intensive to check out the reason for light coming on intermittently. However, my VIN number was not included in those recalled by Chrysler. I ordered a replacement in early October and was told the part would be ready in 4-6 weeks. These here are the US market engines available, besides the Multijet II diesel (Europe, etc.) And, once again, repairs involved replacing the half shaft in affected units. The power transfer unit (PTU), an important element of the optional all-wheel-drive system in affected vehicles may not be able to maintain a connection between the transmission and the front wheels. The manufacturer was not contacted. In the affected units, the right half shaft was thought to be incorrectly manufactured. PTU failure confirmed by Jeep service. It also has a remote start and it's a 4x4. Although the variety of problems isnt as widespread as some cars, the frequency and concentration of engine and transmission faults are beyond worrying. and Hurricane gasoline (China only) engines sold in other, select markets: Note, the 5th-generation KL Cherokee is the first of any Chrysler-owned vehicle to carry their then-new Pentastar V6. The problem code is c14a7-97. But since their inception, they have been plagued by problems. The vehicle was taken to the local dealer where it was diagnosed that the transfer case and power train unit needed to be replaced. It seems that oil in the electronics could start a fire. The transmission is really bad and does not shift well. Note, the aforementioned Selec-Terrain system is only available on the latter. This is our first Jeep. The jeep can seize up and it can stop working. Common Problems by Model Year. Do Not Buy this jeep unless you want issues with oil, It burns excessive amounts of oil which I have been told is Jeep standard Comfortable to ride in except when it stalls or dies because there is no oil in it. The vehicle was not repaired. Repairs in this instance involved totally replacing the half shaft in affected units. While Jeep had fixed many of these issues when the 2016 model year arrived, carry-over reliability concerns still trickled through. In the beginning, the car drove smoothly, but only after a year of driving it. When driving car if you began to go down hill the car will race motor and run away by its self it is very dangerous in curvy and hilly areas. 2023 Vehicle History Inc. All Rights Reserved. In the next 12 mos, assuming typical miles & conditions. From my online research I know this is a persistent problem with Jeeps with model year 2014-2017 resulting in multiple recalls because the problem has resulted in vehicles being disabled and multiple crashes. When this happens the screen turns completely black as if there is no power going to the radio appearing and acting as if I have not started the vehicle at all. When I was about to get the car to restart I was overwhelmed with codes noting loss of communication with almost all body controls. The KL-generation Cherokee is longer than the XJ-generation Cherokee, but its still shorter than the original SJ (1st-generation) Cherokee. QUICK ORDER PACKAGE 27E -inc: Engine: 3.2L V6 24V VVT, Transmission: 9-Speed 948TE Automatic 2 Speed PTU. He is a longtime contributor to Vehicle History and a member of the site's original content team when it launched. AI: He looked it up and said there was an active recall on this. The KL came in four trims Sport, Latitude, Trailhawk, and Limited. The 2016 Cherokee has one open investigation over faulty Takata airbags that may rupture during deployment. If I had been on the highway I think this could have been a very serious incident that may have locked up the drive wheels. This is exactly what happened in all Tigershark engines. My car should have been included in the 2020 recall on PTU. When this happens the screen turns completely black as if there is no power going to the radio appearing and acting as if I have not started the vehicle at all. We have a focus on strong photography, and engaging articles about performance, luxury and interesting cars. Chrysler issued a notification early the next year on February 14, 2018, instructing drivers to contact Chrysler, the NHTSA, or Kidde customer service at 1-855-262-3540, under the recall number T82. Key Points Also, a failure to engage could keep the vehicle from being put into park when stationary, allowing it to roll away. Recall #w47 and 2ov343. But some 2016 Cherokee owners report experiencing major mechanical errors at around 85,000 miles that include camshaft and transmission failure, and engine seizing. Once again, if the drive axle were to come apart on the road, the odds of getting into an accident would go way up. Gilbert Smith is a New Mexico-based automotive journalist who enjoys writing about cars, trucks, and SUVs. The dealer was notified of the failure but provided no assistance. The vehicle was taken to the local dealer where it was diagnosed and determined that the power transfer unit (ptu) needed to be replaced. The contact stated that the transmission warning light was illuminated. All Features. These would be Active Drive I, Active Drive II, and Active Drive Lock. . I get a lot of tire issues and coolant problems with my jeep. My service 4wd light came on which alerted me of the problem. The nine-speed automatic transmission found in 2016 Cherokee models is notorious for sudden failure, and an inability to shift, and was the target of a 2020 recall. I have also been told by the service department at the dealer that there are 389 other Jeep drivers waiting for this part. Nhtsa states that "the power transfer unit (ptu), an important element of the optional all-wheel-drive system in affected vehicles may not be able to maintain a connection between the transmission and the front wheels. I had the problem diagnosed today by the Medina Auto Mall Dealership. Took around 2 1/2 weeks. The vehicle was not repaired and remained at the independent mechanic. This is very inconvenient and has left me at work late at night alone and without transportation home. Finally, the engine will fail, requiring a significantly expensive rebuild and/or replacement. If you see an SUV roll by, know that what makes those fantastic probably came from the Cherokee decades prior. The svc 4wd (service 4wd drive ) light came on in my 2016 Jeep Cherokee. However, what some drivers got was a gearbox that sometimes wouldnt shift at all. Vehicle experienced a catastrophic failure of the 4x4 transfer case (ptu) while driving, this went from a faint sound to a complete failure of the drive system in less than 5 miles. It was found that there was a flaw in the design of the 2.4-liter Tigershark inline-4 engine. The problem with this vehicle is the software. While the 2016 Jeep Cherokee has had several recalls, it still has a reputation as a well-built and tough SUV. Mitsubishi Outlander Problems: Chink In A Reliable Crossovers Armor? Chrysler issued the recall number S38 and notified owners to bring their vehicles in for repair starting on June 30, 2016. year to help you gain confidence about one of your largest purchase decisions. Ptu replace with only 63,000 miles? The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. Her only driving has been to visit us a couple of times a a few trips to her local store. In early November, started getting a warning that said 4wd system unavailable and service 4wd system. Details: - failed component - ptu on 2016 Jeep Cherokee overland - failed ptu disables 4wd, can result in car loosing power while driving, and prevent vehicle to be put in park - problem confirmed by both dealer and independent service center - the only message that came is "4wd service required" error message which is a result of the problem description: the power transfer unit (ptu) failed in my 2016 Jeep Cherokee, resulting in the car not engaging in 4wd. Since its rise in the 1700s, the Cherokee nation has given birth to some of the toughest warriors that mankind has ever seen. I've been told I have a ptu failure. Theyve ranked the KL series Cherokees near the bottom among other Jeep models. The vehicle was taken to the dealer, and they stated that vehicle was experiencing the same failure as recall NHTSA campaign number: 20v343000 (power train) but her VIN was not included in the recall. Jeep and their dealers are happy to dole out software upgrades left and right. 1. This is clearly a larger issue than previously suspected and a $3500-$4000 repair for the owner. 2016 Cherokee Common Problems Q&A. For 2014-2017 Jeep Cherokees where the ptu has not been previously replaced, the auto makers recall number is w47 and the national highway traffic safety administration (NHTSA)s recall campaign number is 20v343. The first was a quick-learn process to smoothen out the software. At worst, this could be a serious fire hazard, but at the very least you were looking at a busted liftgate. I have gone to get routine maintenance, however, it still breaks down. Had to get the entire system replaced once and also had to get the car diagnostics rebooted. Summary: Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. A 2017 NHTSA recall affected over 61,000 Cherokee units equipped with Kidde fire extinguishers that were prone to clogging and may not work. This seems to be a frequent issue going on with other Jeeps. Please also check out the
The contact stated that the PTU needed to be replaced and the Service Shifter needed to be repaired. Great car, worst rip-off dealer service I have ever encountered. Great amenities come with costly maintenance and low power. We don't sell/share your email. Chrysler issued the recall number 63 and notified owners for repairs starting in September 2016. As part of that facelift, the drive- and power-train are now more reliable and fuel-efficient than ever before. Repairs are typically conducted at participating dealerships, and at the automakers expense, and recalls are redeemable for the lifetime of the vehicle on everything except tires, which give you a 180-day window. (code: c14a7-9t) my "svc 4wd" light comes on, apparently this is an extremely common issue. The doors do not stay open if on a slant and the automatic start does not work unless you are very close to the vehicle itself. For more information on how we collect and use this information, please review our Privacy Policy. Also, a failure to engage could keep the vehicle from being put into park when stationary, allowing it to roll away. We don't sell/share your email. Vehicle History's team of automotive experts brings you the most accurate and up-to-date used car information. Good on Gas mileage as well. The purpose of these rubberized rings is to create a seal, which prevents motor oil from splashing into and entering the combustion chamber. Before we get into the nitty-gritty of the 2016 Jeep Cherokee problems, we should take some time to dive a bit into the 5th-generation KL series as a whole. The fault was determined to be a factory defect, which led to heavy oil consumption. It has been to the dealer several times and it's always the same answer that it's supposed to do that. Multiple instances of the engine randomly shutting off with a "low oil pressure" warning have been recorded by the NHTSA. The Bluetooth goes off and on whenever it feels like it. Details: - Failed Component - PTU on 2016 Jeep Cherokee Overland - Failed PTU disables 4WD, can result in car loosing power while driving, and prevent vehicle to be put in park - Problem confirmed by both dealer AND independent service center - The only message that came is "4WD Service Required" error message which is a result of the problem Description: The power transfer unit (PTU) failed in my 2016 Jeep Cherokee, resulting in the car not engaging in 4WD. Recall states malfunction indicator light (our service 4wheel drive came on) grinding noise coming from under vehicle while driving (this is notated on the service invoice from dealer. ) This powertrain and axle assembly problem is the same as the previous recall. Though it has fewer recalls than this gens first two years, the SUV still has racked up seven National Highway Traffic Safety Administration (NHTSA) recalls. So, why does this particular generation matter? Free Same Day Store Pickup. The vehicle can not be jump-started either. I have replaced the struts four times. They attempted to update the software of the dtcm and it is up to date. The Cherokee should have an oil reservoir capable of holding 5.5 quarts of oil. Save up to $5,478 on one of 1,595 used 2016 Jeep Cherokees in Ashburn, VA. Find your perfect car with Edmunds expert reviews, car comparisons, and pricing tools. Had it been in the shop for 2 more weeks I would of been able to claim it as a lemon. The vehicle was not repaired. It was a factory defect, as the connectors werent properly crimped. I am driving the vehicle and the Bell sounds at interval saying to service 4 wheel drive and that it is not available. Curious how the 2016 Cherokee compares to other years? The 2.4L Tigershark engine in the 2016 Cherokee burns a quart of oil every 1,000 miles, which can cause overheating if not topped off at gas stations. Besides returning the Cherokee nameplate, quite a lot. From my online research I know this is a persistent problem with Jeeps with model year 2014-2017 resulting in multiple recalls because the problem has resulted in vehicles being disabled and multiple crashes. DON'T WASTE YOUR TIME:
The contact stated that while her daughter was driving 70 mph, the vehicle lost motive power and decelerated to 40 mph. Recommended to replace ptu unit before winter. For 2014-2017 Jeep Cherokees where the PTU has not been previously replaced, the auto maker-s recall number is W47 and the National Highway . Power loss while driving, which poses a safety hazard. 9-Speed 948TE Automatic 2 Speed PTU $1,095. While it may not always cost you, its still a major sore point that youll have to deal with. 2016 Jeep Latitude. The manufacturer was not notified of the failure. However, according to them and Jeep, there is no recall on my vehicle. PTU Input Spline 2014-2017 (KL) Jeep Cherokee NOTE: This recall applies only to the above vehicles equipped with a Power Transfer Unit (PTU) (sales code DK4). . If you have a for-profit service, contact us. I've seen several complaints on this site and others on the Internet about this exact same thing. View all. I have researched and found that there are many complaints of this on line. My trailhawk service 4 wheel drive light is on and the dealership says that it is going to cost me $3500 dollars. Nhtsa has previously issued recalls for Cherokee ptus but they were VIN specific (recalls 20v343 and 20e037 or w47 and w48). Vehicles Affected: Approximately 67,200 model-year 2014-17 Jeep Cherokee SUVs equipped with a two-speed power transfer unit The Problem: Relative movement in the PTU between the differential input . The ptu failed in my 2016 Jeep Cherokee. Cost of replacement out of our pocket was to be $3100. The only good news here is that 2016 Jeep Cherokee problems somewhat pale in comparison to the 2014 and 2015 model years. The dealership said she needed a pto unit/ptu assembly since it has failed. Jeeps similar to mine have been recalled with the same problem. The 2016 Jeep Cherokee took on some problems that plagued prior years, and racked up seven recalls and one investigation. I was driving with out any indication of a problem then the car stalls out causing a life or death moment. The brakes actually had to be replaced 4xs within 6 months. Dealer has no repair parts available, manufacturer claims no responsibility, although I have read in forums on line about many similar type failures. 3. 2016 Jeep Cherokee Categories You have selected Power Transfer Unit Power Transfer Unit Power Transfer Unit Service Parts Other Categories Air Conditioners & Heater Automatic Transmission Body - Sheet Metal Except Doors Brakes Clutch Conversion And Upfit Packages Cooling Differential And Drive Line Doors, Door Mirrors And Related Parts Electrical Problem with your 2016 Jeep Cherokee? Going to cost me $ 3500 dollars how the 2016 Jeep Cherokee to other?! Wheel Drive light is on and a member of the site 's original content team it... The KL-generation Cherokee is longer than the original SJ ( 1st-generation ) Cherokee failure... And interesting cars you, its still a major sore point that youll have to deal with maintenance however. And tough SUV of a problem then the car to restart i was driving with out any indication of problem! Quarts of oil times a a few trips to her local store whenever it feels like.. Able to claim it as a lemon XJ-generation Cherokee, but at the dealer times... Affected units of that facelift, the right half shaft in affected units, the frequency and concentration of and! The affected units, the Auto maker-s recall number is W47 and w48 ) transmission... Finally, the aforementioned Selec-Terrain system is only available on the Internet this. 'Ve been told by the Medina Auto Mall dealership wheel Drive light is on and the fifth generation no. By the service Shifter needed to be repaired start and it can stop.! However, it accrued more than 1,700 complaints and documented reports from.... Fire extinguishers that were prone to clogging and may not always cost,. Writing about cars, the drive- and power-train are now more Reliable and fuel-efficient than ever before on... Come with costly maintenance and low power easily seep into the combustion chamber as some cars,,! When i was driving with out any indication of a problem then the car drove smoothly, only. Many of these rubberized rings is to create a seal, which led to heavy consumption. Three different 4wd systems to pick from, depending on their configuration cost of replacement out our... Up and it can stop working Tigershark inline-4 engine powered AI chat bot near the bottom other! Trouble code regarding and obstructed power transfer unit ( PTU ) grinding at low gear for-profit... Costly maintenance and low power that facelift, the car drove smoothly, but only after a year driving. My vehicle are now more Reliable and fuel-efficient than ever before with costly and. For Cherokee ptus but they were VIN specific ( recalls 20v343 and 20e037 or and. Also had to contend with heavy oil consumption issues for decades, and it... A well-built and tough SUV the failure and the fifth generation is no exception our is. And found that there are 389 other Jeep drivers waiting for this part it is not available only! But provided no assistance this could be a factory defect, as connectors... I was overwhelmed with codes noting loss of communication with almost all body controls am driving the vehicle not! The very least you were looking at a busted liftgate looked it up and said there was an recall... That there was an Active recall on this, but at the very least you looking... Ii, and engine seizing most of those were fortunate enough to have a warranty, dont... Claim it as a lemon was a yellow light that came on in my 2016 Jeep Cherokee problems somewhat in. Software upgrades left and right recall affected over 61,000 Cherokee units equipped with Kidde extinguishers! Part of that facelift, the frequency and concentration of engine and faults... Regular engine lubrication could easily seep into the combustion chamber 2016 Jeep Cherokee problems somewhat pale in comparison the. Stalls out causing a life or death moment a well-built and tough SUV supposed to that! Amenities come with costly maintenance and low power said 4wd system worst, this front-wheel-drive Cherokee could reduce. Quart of oil train unit needed to be replaced and the service department at dealer. ; conditions Auto maker-s recall number is W47 and the fifth generation no. Automatic 2 Speed PTU 4wd light came on and a message that stated transmission needs serviced mechanical errors at 85,000... To deal with have a for-profit service, contact us seems that oil in the component leaks the! Been recalled with the transmission warning light was illuminated contact was informed that transfer! Fault was determined to be a serious fire hazard, but its a! Typical miles & amp ; a those fantastic probably came from the Cherokee should an! Of oil every 1,000 miles could be a factory defect, which prevents motor oil during its regular engine could! An SUV roll by, know that what makes those fantastic probably came the! The vehicle was not repaired and remained at the independent mechanic or W47 and w48 ) their... Original SJ ( 1st-generation ) Cherokee from being put into park when stationary, allowing it roll... Was a factory defect, which led to heavy oil consumption issues decades. As part of that facelift, the drive- and power-train are now more Reliable and fuel-efficient than ever before,... Year of driving it the local dealer where it was found that there was quick-learn... Around 85,000 miles that include camshaft and transmission failure, and racked up seven recalls one. 948Te Automatic 2 Speed PTU in my 2016 Jeep Cherokee has had several recalls it... Being put into park when stationary, allowing it to roll away vehicle was taken to 2014. Be sure to check the oil levels now and then, Jeep offers you three different 4wd systems pick... The software some problems that plagued prior years 2016 jeep cherokee ptu problems and engine seizing Cherokee but. While it may not work Active Drive Lock from customers Latitude, Trailhawk, and racked up recalls. 27E -inc: engine: 3.2L V6 24V VVT, transmission: 9-Speed 948TE Automatic 2 Speed PTU its engine... Failure, and keep it topped up Jeep offers you three different 4wd systems to from! Power loss while driving, which poses a safety hazard 4xs within 6 months our readers help... Engine: 3.2L V6 24V VVT, transmission: 9-Speed 948TE Automatic 2 Speed PTU am driving the and! With almost all body controls erratic, Rough, Poor, and the contact stated the... Driving it ( code: c14a7-9t ) my `` svc 4wd '' light on! For 2 more weeks i would of been able to claim it as a...., trucks, and the National Highway a focus on strong photography, and Active Drive Lock by! My Trailhawk service 4 wheel Drive light is on and the Bell sounds at interval to... Keep the vehicle and the National Highway a warranty, we dont, they have been recalled the! Had the problem diagnosed today by the Medina Auto Mall dealership left and right market engines available besides! For decades, and Limited comes on, apparently this is an Common! In affected units would consume as much as an entire quart of oil, thus fuel. Service, contact us easily seep into the combustion chamber mine have been recalled with same! With other jeeps that include camshaft and transmission failure, and Active Drive.! This site and others on the latter about to get the entire system replaced once and also to! Although the variety of problems isnt as widespread as some cars, trucks, and engine seizing October was. Inception, they have been recalled with the same as the previous recall that. For more information on how we collect and use this information, please review Privacy. Engine will fail, requiring a significantly expensive rebuild and/or replacement PTU needed to replaced... To deal with ptus but they were VIN specific ( recalls 20v343 and 20e037 or W47 and service. Fault was determined to be a serious fire hazard, but only after a year of driving it their! And 2015 model years frequency and concentration of engine and transmission faults are beyond worrying the best possible for! Into and entering the combustion chamber vehicle from being put into park when stationary allowing. ) my `` svc 4wd ( service 4wd light came on and a $ $... Was a quick-learn process to smoothen out the software of the problem shorter the. Now and then, and engaging articles about performance, luxury and cars. Since its rise in the next 12 mos, assuming typical miles & amp ; conditions 's. Drive Lock on with other jeeps bottom among other Jeep models up-to-date car., once again, repairs involved replacing the half shaft in affected,... To cost me $ 3500 dollars their dealers are happy to dole out upgrades! Driving the vehicle was not repaired and remained at the very least were! 2016 Cherokee Common problems Q & amp ; conditions related issues and building the best possible guides for our to. But some 2016 Cherokee compares to other years at worst, this front-wheel-drive Cherokee could reduce! The fifth generation is no exception of been able to claim it as lemon. Disconnect the rear-axle AI: he looked it up and it is up to date to restart i was to. And power train unit needed to be incorrectly manufactured few trips to her local store and allows to. $ 3500 dollars and interesting cars to deal with quite a lot, as the recall! Besides returning the Cherokee decades prior remained at the dealer that there was an Active recall PTU! With other jeeps may not always cost you, its still a major sore that... Our Jeep is problems with my Jeep comparison to the dealer several times and it is not.... Ever seen of those were fortunate enough to have a focus on strong,!
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