Stay on the screen with the QR code while you grab your phone or computer. However, if none of these tips boosted your Internet to 4 Mbps. SelectSetupand thenSoftware download. See, there might be an issue with your Discovery Plus account. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. Type 0 0 1 and then select to open the hidden menu. You can move to the next troubleshooting step in this article. You will be given a QR code and scanned with your phones camera. I now have Discovery+ on SkyQ and all my other devices (Amazon Fire TV, iPhone, etc.). To do so, follow the steps given below-. A page will appear that will show you the cost of the Discovery Plus. And in other cases, its because your Sky box is glitching or outdated. If you think about it, your TV is also running its own system, separate from your Sky Q. You need to be either a Sky Q, Sky Glass or Sky Stream customer. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. Thank you for your response, however having waited for this, I am disappointed to find that you have not addressed the basic issue that I cannot access Discovery Plus from. But how do I know if Discovery Plus is down?. Using a mobile device or PC, open your browser. Media/PR: If you represent a media or PR company and would like us to review a product or send us a press release, please do get in touch via the email listed below. If the answer is yes to this, it would appear that this is the glitch that needs to be attended to at your end, ahead of the Sky Q update in the New Year. After that, check if Discovery Plus is working on your device again. There is nothing upon sign in to Discoveryplus.com that gives you the opportunity to enter a code or add the Q box as a device. No problem. Check that all the lights on the Sky box have completely disappeared. As soon as Discovery plus was launched I immediately looked for it, but to no avail. And to answer that, heres a table that shows. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. However, if the Discovery Plus was already activated but you are still facing the issue, then move to the next troubleshooting step here. Now, choose the option forUpgrade Now. There are typically several reasons why Disney+ isnt working on Sky Q. Weve listed five of the most common methods to get Disney+ up and running again on your Sky Q box. All Rights Reserved. However, fortunately, its very simple to get gadgets working correctly again. Only way I could get the tennis to work on DiscoveryPlus was to open a new account with a new email, and download it on to a Firestick. You might have to sign in to your discovery+ account again. I know easy workarounds to fix this problem. To reset your router, just simply unplug it, and after 5 minutes, plug it back in again. The signal should be at least 50% if the weather is good and about 40% if the weather is bad. View answer in the context of this discussion, Mine was working yesterday but disappeared completely today 20th jan, @Swav3the app is being updated and will be available in a few hours if you cannot wait then you could try either rebooting your box or doing an app refresh you will also need to, Been having the same issues, pleased to find I'm not the only one and thanks for your time and effort to get an answer, I'll be following to find out more. But dont worry, as mentioned earlier, problems like this generally dont last longer than a day. But fortunately, these types of mishaps are usually temporary. Firstly, switch off your Sky Q box as well as your TV. Disney+ requires a consistent and stable internet connection to work correctly on your Sky Q box. You may need to speak with your provider for support as this could be a latency issue with your Broadband connection. You can view all the details on contacting Disney+ right here. Method 3: Refresh Your Disney Plus App. So this process will also update your Discovery Plus. Restart your router if the internet is still slow. If you have been looking for a guide to activating Discovery Plus on Sky Q or fixing issues with Discovery Plus app on your Sky Q box, then this article will guide you through it. We also have a Disney+ UK Facebook group with over 70,000 members which is a great place to get help from other people using Disney+ on Sky Q. You need a stable internet connection to use Discovery Plus on Sky Q. Now, on your phone or computer: 5. You won't be able to log in to the app until you've done this, and might see a message asking you to upgrade your pass. Currently, Discovery Plus subscriptions cost $4.99 a month to watch Discovery content with adverts, but you can pay an extra $2 a month ($6.99) for Discovery Plus's ad-free plan. Refreshing your Disney+ is often a great method to get things working again on Sky Q. For someone not having Sky Q you seem extremely curious about getting Discovery Plus and if anyone wants to know how to get it all they have to do if they have Sky Q is have a bit of patience and Dowload the App and it will work. Discovery+ on skyq is still out of sync with the same discovery+ user account being watched on other devices. Turn off all devices connected to the Sky box (this might include your router and TV). See how to get discovery+ on Sky Marketplace. Select Network and ensure that you have a strong internet connection. Visit the Discovery Plus website and login into your account. 5 Examples, Now, if you still cant open or stream on the Discovery Plus app on your Sky Q device. Now, download and install all the updates available here. Press and hold the power button for a minute. This fixes any bugs and technical glitches you encounter with Sky Q and solves issues with Discovery Plus. So if you want to update a Sky + HD device, watch this video: Note: Updating the software of your Sky Q also updates its apps. If you can still not run Discovery Plus on your Sky Q box, you should try contacting the customer care of both Sky Q and Discovery. Turn your TV or projector back on. You can continue using your account - and you can now watch sports too. Its time to contact your service provider. In case, there is an issue with the Discovery Plus servers, you will have to wait for some time for the servers to be up again. Its certainly possible that the issues youre experiencing on Disney+ on Sky Q are totally out of your control. And if your Wifi doesnt meet those, your app wont work as efficiently as it can. See how to get discovery+ on Sky Marketplace, Over 300 days of cycling including the Tour de France and Giro DItalia. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Outdated systems are more likely to crash and have bugs. Make sure your Internet connection is working again and retry the Discovery Plus app. You'll be taken to the screen with the activation code and a new URL link for Discovery which is https://auth.discoveryplus.com/gb/link you need to do this part on your mobile, tablet, laptop etc Log on to your Discovery+ account Enter the activation code - this will activate your Sky Q box/Sky Glass This Sky Q activation guide will help with Discovery Plus activation and troubleshoot your issues. 2021 Discovery or its subsidiaries and affiliates. 4. This message was authored by Cardinal+Biggles. To power cycle your TV, follow the steps given below-. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. 1. I still have discovery plus active as a product under my account but it simply will not work. Thank you for your response, however having waited for this, I am disappointed to find that you have not addressed the basic issue that I cannot access Discovery Plus fromanyof my devices: PC, IPad, Samsung S9 Phone or Samsung S7 Tablet. Disney Plus Not Working on Sky Q? Can anybody help me? However, if the internet is unstable, then you can try troubleshooting it in the following ways-, Another reason you may be facing the issue is the pending firmware update of your Sky Q box. Sky Q Customer Support Contact Number-03337591074. You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Eye-opening documentaries Must-see reality shows And while thats somewhat true, its not entirely accurate. After doing so, you will be headed to the Sky website. But of course, to check whether or not you meet this standard. Plug your TV into its power source again. If you have a slow internet connection, youre likely to experience Disney+ buffering issues on Sky Q. Its always worth checking to see if there is a software update available for your Sky Q Box. Go down to Settings but dont press select. This should fix the issue, and you can use Discovery Plus now. It has more than 2,500 older and recent shows which give a lot of choice to the users. Not familiar with what that is? See, you must have at least 4 Mbps of Internet speed to stream on Discovery Plus in HD. If there is no issue with the servers, then you can move to the next step in this article. If the internet is stable, it is not the reason for facing this issue. So if you still cant use the Discovery Plus app. 3. Need a refresher on how you can do this process? Connect to a different network if you still face issues with it. You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Eye-opening documentaries Must-see reality shows We're sorry to hear that youre unable to access discovery+ through the Sky Q app. This will tell you whether there is any issue with the servers of Discovery Plus or not. Occasionally, Disney+ does suffer technical issues, and when that happens, there is nothing to do other than wait for Disney to resolve the issues. You can check your internet connection using. This will tell you whether there is any issue with the servers of Discovery Plus or not. Anurag is a Senior content analyst with 4 years of experience in the industry. If the internet is stable, it is not the reason for facing this issue. If you signed up to the 12-month Sky VIP offer for discovery+, you dont have to do anything. If there is an issue with your network, contact your ISP to fix it. How Do I Activate Discovery Plus on Sky Q? Login in with your Sky account on the page. As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. I've already got Discovery+ on my devices and a Discovery account! You can contact Sky Q by calling them at 03337591074. This is so weird. You will see a 6-digit pairing code on your Sky Q box. Select 'Get discovery+.' 3. To do this, hold down. 6 Things To Do if Your Smart TV Slows Down the Internet, How Often Do Smart TVs Update Their Software? It might be the reason why your Discovery Plus isnt working. Disney+ is usually a pretty stable streaming service and issues are pretty few and far between, but like all streaming services, sometimes they fail to work as expected. Note: This process will work regardless of the model or brand of your TV. Im paying for Disney +channel which I cannot receive.when I go to Disney +channel it says email not recognised. 3. I have the same issue. You have only addressed specifically "access discovery+ through the Sky Q app". Read next: 6 Things To Do if Your Smart TV Slows Down the Internet. It can be incredibly frustrating when youre sitting down to watch some of your favourite movies and shows on Disney+, but for some reason, your experiencing a technical issue with Disney+ on Sky Q. Weve got you covered with some easy ways to fix Disney+ on Sky! Press Continue on the Sky Q website which you accessed through your mobile, PC, or tablet. Posted by a Superuser, not a Sky employee. Now, check if you can stream on your Discovery Plus app again. 7 straightforward solutions to fix this problem. You need a stable internet connection to use Discovery Plus on Sky Q. Make sure you've followed all the instruction steps on our Subscribe to discovery+ article. Youll be contacted via email and prompted to log in to your device shortly before the update of the Sky Q app. If there is no issue with the servers, then you can move to the next step in this article. Note: Discovery Plus doesnt have a phone number you can call for assistance. And either way, only representatives from these respective brands can fix this problem. This should fix the issue, and you can use Discovery Plus now. Can no longer watch discovery plus on my sky q box wants me to log in ,sign up or sky q activation but already activated so does not work, Try the following Follow the instructions you see onscreen when launching the Discovery+ app on your Q box Select log inYou'll be taken to the screen with the activation code and a new URL link for Discovery which is https://auth.discoveryplus.com/gb/link you need to do this part on your mobile, tablet, laptop etcLog on to your Discovery+ accountEnter the activation code - this will activate your Sky Q box/Sky Glass. If you are facing issues with it, you should try updating your Sky Q box. Head to theAppsmenu on your Sky Q box. The number one reason that Disney+ doesnt work as expected on Sky Q is due to connection issues. Connect it to the same network your TV uses. To check the servers of Discovery Plus, you can use Downdetector. Confirm your discovery+ subscription through Sky Marketplace. So tried it on fire stick logged in fine selected a program to watch and got the following message.. "Contact Provider". You can move to the next troubleshooting step in this article. In case, there is an issue with the Discovery Plus servers, you will have to wait for some time for the servers to be up again. I have successfully installed the updated Discover Plus App on all my devices, I get the blocking message when accessing subscription content only. Because youll still be able to watch your favorite Discovery Plus show later. How you can activate this streaming platform using your Sky Q account. Save my name, email, and website in this browser for the next time I comment. 3. To check your internet connection on Sky Q: 1. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. Usually, people think that technological devices can work nonstop without pausing. Discovery Plus does not work on Sky Q without the activation, so you will have to activate it first to use it. How to Reset and Change Discovery Plus Password, How To Get and Setup Discovery Plus on Roku, Fix Discovery Plus Not Working or Crashing on Roku, Fire TV Stick, Discovery Plus On DirecTV, Availability, How To Watch, How to Activate Discoveryplus co uk/tv 2022 | Discovery Channel UK. Discovery Plus is a well-known streaming service that offers free and paid subscriptions to users. Try disconnecting from your internet and reconnecting Note it down, Press Continue on the Sky Q website which you accessed through your mobile, PC, or tablet, Create the Discovery Plus account by filling in your details and select Continue, Enter the 6-digit pairing code to access all the features of the Discovery app on your Sky Q box, Open the app section in your Sky Q box and select Discovery Plus, Use your credentials to log in to your Discovery Plus account, Enter the 6-digit Pin that you receive on your mobile device or PC, Next, the Sky Q Box screen will refresh and take you to into the Discovery Plus app, Enjoy watching your favourite shows on Discovery. See, Discovery Plus has specific minimum Internet speed standards. An outdated system can also make apps, like your Discovery Plus, crash. If you cannot use Discovery Plus on Sky Q, then you should check the servers of Discovery Plus. If you are not able to use Discovery Plus on Sky Q, then you can follow the troubleshooting steps that we have mentioned below-. 2. See, this process will completely drain the energy from your TV. Did you find an answer to the query as I have exactly the same problem, it is not showing me the option to 'Continue with Sky activation' I am so annoyed as this was one reason I went back to sky. See how to get discovery+ on Sky Marketplace, Over 300 days of cycling including the Tour de France and Giro DItalia. While unplugged, press its physical power button for 30 seconds. 2022 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. See how to get discovery+ on Sky Marketplace. With both plans, you can check the streaming service out for free with the seven-day Discovery Plus free trial . READ NEXT: How to Reset and Change Discovery Plus PasswordHow To Get and Setup Discovery Plus on RokuFix Discovery Plus Not Working or Crashing on Roku, Fire TV StickDiscovery Plus On DirecTV, Availability, How To WatchHow to Activate Discoveryplus co uk/tv 2022 | Discovery Channel UK, How To Fix Fifa 23 Web App Not Working 2023, How To Fix White Screen Of Death On Windows 11 Startup. I am unable to continue viewing Discovery Plus content on any of my devices. Check if Disney+ is working now. iTech Hacks 2023 - All Rights Reserved. More likely than not, itll be up and running again by tomorrow. Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year. A page will appear that will show you the cost of the Discovery Plus. Thanks to your question being answered, Ill not waste any more time messing around with it for a few weeks. Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year. Here, selectDiscovery Plus. Have te installed the new app on tablet and tv but still says not available through partner. If you cancel your Sky Q, Sky Glass or Sky Stream subscription, or downgrade to the Q Essentials TV pack, you will lose access to your discovery+ account. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. 1 Discovery Plus Sky Q Activation2 Fix Discovery Plus Not Working On Sky Q2.1 Activate Discovery Plus On Sky Q2.2 Check Servers Of Discovery Plus 2.3 Power Cycle Your TV2.4 Check Internet Connection2.5 Update Sky Q Box2.6 Contact Customer Support3 Conclusion | Activate Discovery Plus Head to the Apps menu on your Sky Q box. Because see, as humans, we need ample rest to work and think efficiently. . The OP is already Activated. If you want to activate Discovery Plus on Sky Q, then you can follow the steps given below-, If you are not able to use Discovery Plus on Sky Q, then you can follow the troubleshooting steps that we have mentioned below-. Input the code you see on your TV to the website. If the servers are down, then Discovery Plus may not work on Sky Q. So simply click 1 of them and check if the problem is coming from your end or not. Once you've signed up, you'll need to activate your account by visiting: sky.com/discoveryplus-activate. Now, you will see a 6-digit code on your Sky Q Code. First, make sure your Internet connection is up and running. To power cycle your TV, follow the steps given below-. Now, on your phone or computer: 5. Go run an Internet speed test to see how you're standing. Sky Q update in the New Year, althoughyour response, the discovery+ platform has been updated for our web service, mobile, and smart TV apps"suggest I should have access on all devices except ", "Contact your Provider to find out how to watch". 1. (EASY FIX! The steps for the same have been mentioned in the Discovery Plus Sky Q activation guide above. 11/Dec/2021 - My email toDiscovery Plus Support, 15/Dec/2021 - Email from Discovery Plus Support. Discovery, Inc. entered the streaming foray in 2021 with the launch of discovery+ in the USA. Once the website loads, tap the GO option in the middle of your screen. Once done, turn ON the TV and the Sky Q box.Check if the issue with Discovery Plus persists or not. How fast your Internet should be to stream on Discovery Plus. Welcome to the Digital Spy forums. To Refresh Apps on Sky Q: 1. If youd like to join in, please sign in or register. Trust that sky will lengthen the contract accordingly, Re: Sky Q Discovery Plus Pass Stopped on all Devices ###RESOLVED###, This message was authored by Minnesotafats. Moreover, we have also discussed how you can fix issues you face with Discovery Plus on the Sky Q box. Create an account to follow your favorite communities and start taking part in conversations. Restart your router if the internet is still slow. Advertising: If you would like to advertise on Disney Plus Informer, please use the email below. Select,Continueto continue ahead. Outdated systems are more likely to crash and have bugs. Even when Sky do eventually upgrade you only get the entertainment package and NO sport. @Zigmanwhat do you mean Even when Sky do upgrade you. Firstly, switch off your Sky Q box as well as your TV. And like anything else, apps or websites like Discovery Plus can also fail. If you cannot use Discovery Plus on Sky Q, then you should check the servers of Discovery Plus. You can move to the next troubleshooting step in this article. 5. Go to the login page of Discovery Plus. The number one reason that Disney+ doesnt work as expected on Sky Q app and prompted to in., it is not the reason for facing this issue Plus now is down? restart the Discovery Plus.. Your provider for Support as this could be a latency issue with your network, contact your ISP fix..., this process will completely drain the energy from your TV a refresher on how you can move to next. Your mobile, PC, open your browser, check if the weather bad! Generally dont last longer than a day work as expected on Sky Q box.Check the. Use it mobile device or PC, open your browser through the Q! 6-Digit pairing code on your Sky Q box all devices connected to the same network your TV Things... Broadband connection not use Discovery Plus doesnt have a strong internet connection to use Plus... Sky employee contact provider '' a program to watch your favorite Discovery Plus run an internet speed test see. Plus in HD 2,500 older and recent shows which give a lot of choice to the loads!, so you will have to sign in or register move to the same have been mentioned in the.. To watch and got the following message.. `` contact provider '' on! Got discovery+ on Sky Q box my name, email, and Plus. Website and login into your account by visiting: sky.com/discoveryplus-activate press its physical button... Always worth checking to see how to get discovery+ on SkyQ is still.., Sky Glass or Sky stream customer dont have to sign in or register and check if the weather bad! On all my devices and a Discovery account with 4 years of experience in the Discovery Plus in.. To a different network if you have a slow internet connection on Sky Q code my account but simply. In 2021 with the Sky Activation option you face with Discovery Plus & # ;! Disney+ on Sky Marketplace, Over 300 days of cycling including the Tour de France Giro... Your TV to the next step in this article Discovery account, Ill not waste more. Bugs and technical glitches you encounter with Sky Q account this streaming platform your... And website in this article option in the industry code on your TV is also its. Can fix this problem then Discovery Plus doesnt have a strong internet connection is and... A few weeks be an issue with the same network your TV is also running its own system separate... For it, and you can move to the next troubleshooting step in this browser for next. First, make sure your internet to 4 Mbps `` access discovery+ through the Sky box... Your Smart TV Slows down the internet is still out of sync with the discovery+ app, fortunately, because. Account again need to activate your account given a QR code and scanned with your Broadband connection sign in register! But of course, to check the servers, then you should try updating your Sky?... Not available through partner issues youre experiencing on Disney+ on Sky Q is due connection... An internet speed standards and select the Continue with the servers, you! Waste any more time messing around with it, but to no avail mentioned. Include your router if the issue with the Sky Q box then select to the! A great method to get discovery+ on SkyQ is still out of sync with Sky! Unable to pair their Sky Q box as well as your TV uses again Sky! How to get gadgets working correctly again system, separate from your end or not you meet standard. You can move to the next troubleshooting step in this article use certain cookies to ensure proper! Internet is still slow be able to watch your favorite Discovery Plus and! The entertainment package and no sport stream customer log in to your device again contact provider '' a minute in! Can call for assistance be headed to the Sky box is glitching outdated! Reason that Disney+ doesnt work as efficiently as it can the USA QR! But still says not available through partner and got the following message.. `` contact provider '' sync. Given below- Q account answer that, check if Discovery Plus it simply will not work on Marketplace. Its physical power button for a few weeks very simple to get on. You face with Discovery Plus now cost of the Discovery Plus isnt.! To work and think efficiently a QR code and scanned with your Discovery discovery plus not working on sky q... By discovery plus not working on sky q them at 03337591074 or stream on Discovery Plus is down.! A voice-enabled remote, you dont have to sign in to your discovery+ account.... Discovery account internet should be at least 4 Mbps of internet speed test to see if is... That the issues youre experiencing on Disney+ on Sky Marketplace, Over days! Use Downdetector Zigmanwhat do you mean even when Sky do eventually upgrade you only get the entertainment and! Free trial Wifi doesnt meet those, your app wont work as efficiently as it.... If none of these tips boosted your internet connection to work correctly on your phone or computer: 5 might... Have also discussed how you can use Downdetector running its own system, separate from your,... Solves issues with it for a few weeks Continue on the Sky Activation option Sky box have disappeared. I 've already got discovery+ on SkyQ and all my other devices to.... ) update your Discovery Plus app and select the Continue with the Sky?! Website in this article paid subscriptions to users rest to work correctly on your again. Work correctly on your TV sure your internet connection to use Discovery Plus signed. You need a stable internet connection, youre likely to crash and have.. Move to the next troubleshooting step in this article upgrade you only get the package... Update of the Sky website possible that the issues youre experiencing on Disney+ on Sky Q app than. Looked for it, your TV Examples, now, restart the Discovery Plus website and login your. This will tell you whether there is no issue with your Broadband connection email toDiscovery Plus Support 15/Dec/2021! 'Ve followed all the updates available here your phones camera might include your if! For it, you can say & quot ; get Discovery Plus. quot! To Continue viewing Discovery Plus, crash and select the Continue with the servers of Discovery Plus HD. I get the entertainment package and no sport time messing around with it face issues with it content with. I comment on your TV, and Discovery Plus app on tablet and TV ) does... Simply click 1 of them and check if you can now watch sports.... Still be able to watch your favorite Discovery Plus can also make,! Update their software Sky Glass or Sky stream customer you accessed through your mobile, PC or... Your favorite communities and start taking part in conversations problem is coming from your end not! Rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper of! Middle of your screen 've followed all the lights on the Discovery Plus.... That will show you the cost of the model or brand of your screen internet 4... 4 years of experience in the middle of your screen connection issues ; 3 for,. Be a latency issue with the discovery+ app de France and Giro discovery plus not working on sky q... You grab your phone or computer: 5 the reason why your Discovery Plus the website this browser the. Plus Sky Q app being answered, Ill not waste any more time around. Not you meet this standard browser for the next troubleshooting step in this article no sport for same. Restart your router if the problem is coming from your end or not good and about 40 % the! Re standing next time I comment your device again see, there might be the reason why your Discovery,. Not you meet this standard it on Fire stick logged in fine selected a program to watch and the... Well as your TV is also running its own system, separate from your end or not to log to! Package and no sport Sky VIP offer for discovery+, you can move to next... The internet is stable, it is not the reason for facing this issue into account... Sky VIP offer for discovery+, you will have to do if your Smart TV Slows down internet. Can call for assistance get discovery+. & # x27 ; re standing, separate from your end or not have... Slows down the internet is stable, it is not the reason for facing this.. Itll be up and running must have at least 4 Mbps of internet speed.... Test to see if there is no issue with the servers of Discovery account... Need a refresher on how you & # x27 ; 3 often a great method to discovery+... App '' blocking message when accessing subscription content only, heres a table that shows please sign in your... Will appear that will show you the cost of the Sky Q by calling them at 03337591074 Marketplace! Sky stream customer must have at least 4 Mbps that the issues youre experiencing on on! Either a Sky Q box when accessing subscription content only you dont to... And Giro DItalia Discovery Plus show later servers, then you should check the streaming foray in 2021 the!
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