For information on the new Warner Bros Discovery, please visit Warner Bros. Editor's note: Some of . Fully close the Discovery Plus app and restart it. Qwest TV and Vivaldi Channels Removed. Latest Windows 11 Update Puts Bing AI on Your Taskbar, How the Coolest Laptop That Ever Was Got a New Lease on Life, Spotifys New AI DJ Could Drive You Crazy or Find You Great New Tunes, New Android Features Like Fast Pairing Headed to Chromebooks, WearOS, Why You Should Stop Sharing Your Private Address Book Data to Social Apps. If you've checked for a service outage and you aren't seeing anyone else with the same problem, the issue is probably on your side of things. Thanks, Danny Danny R. Roku Forum Moderator 0 Kudos Reply 2.5 Mbps: Recommended for SD quality video. Getting both of the ad-supported versions totals $14.98 per month . When Discovery Plus became available, I signed up for the 7 day free trial, using my Roku, or so Discovery Plus tells me. She loves to write about the latest in entertainment, new technology, or aviation. Sorry, there is insufficient stock for your cart. Discovery Plus app not working on Firestick, Samsung Galaxy M30s users report freezing, auto-restarting, & motherboard failure, repair required; other devices affected too, [Updated] Google Pixel Android 12 beta 1 update issues: Starry animation, apps crashing, grey dark mode, double-tap on back, & more. Try another device. If you're on the right site, close all of your browser windows, wait 30 seconds, open one window, and then try re-accessing the Discovery Plus site. This is done as follows: Go to www.discoveryplus.com/link in your browser, either on your phone, tablet or computer. Cable programmer Discovery launched the service with two tiers -- $5 a month with. Discovery Plus uses adaptive bitrate streaming, so the quality of the video is reliant on your Internet connection speed, so it will change with any fluctuation. You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime We hope either of the two will quickly escalate this issue and forward it to the devs for a fix. Contact your internet service provider. Next, confirm you are trying to access the official Discovery+ website if you're using a computer, tablet, or laptop. Choose the " Users & Accounts " option. Discovery+ appears to be affected in more than one way and the ongoing syncing issue with the Samsung Health app corroborates it. Your device may need an update. Discovery+ allows for four simultaneous streams per account. If you're trying to watch on a TV or a streaming device, turn it off and back on again. We understand how frustrating it can be and want to help try to fix it. If discoveryplus.com is down for us too there is nothing you can do except waiting. As you check, pay attention to the tweet timestamps to be sure others are discussing an outage on the same day you are. Modern web browsers are typically updated by closing and restarting the browser, although you can also check for and install updates manually in most cases. Sometimes a quick reboot of the device resolves app issues; sometimes, there is another problem with the device that it can quickly fix. With discovery+ you get: Your favorite shows and personalities from the best TV brands including HGTV, Food Network, TLC, ID, Magnolia Network, Animal Planet, Discovery Channel and more . PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. Contact your provider, and ask if your service has been limited for some reason or if it's suffering from connectivity issues. We're available 24/7 and looking forward to assisting you! Explanation of subscription charges. To fix this issue, you must turn off those settings. Readers like you help support MUO. That seems silly. From there you can unsubscribe from any subscriptions you've made through Roku. iPhone v. Android: Which Is Best For You? For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). If the app is still not working correctly, please contact us via the link https://help.discoveryplus.com/hc/en-us/requests/new so that we can troubleshoot! The only way I know to fix the issue is to close discovery+ and restart it. Or create an account. Best VPNs for watching Discovery+ from abroad Let's jump in and examine each of our recommended VPNs in greater detail: 1. In these cases, the channel provider will need to investigate the issue in order to help resolve it. If you aren't connected, follow these steps to fix the problem and try accessing Discovery Plus after you're back online. Disney+ (Disney Plus) is a video streaming service, offered by Disney. Reboot your network hardware. Go through all that and says my email or password not right. Server is down. If the problem only exists on one device, then that specific device has a problem. If other channels are working correctly, and you only experience this issue on the Discovery+ channel (app), that is likely an indication that the issue lies within that particular channel. Check Discovery Plus Servers. Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. To fix this error message, follow these steps: The AVFoundationErrorDomain-11819 is an error specific to iOS devices, including Apple TV. An email will be sent to you, containing a link to set a new password on your account. If the Discovery Plus website or web player wont load, suddenly stops working, or the app wont load thumbnails or videos, the Discovery Plus service itself may be down altogether. If you have multiple streaming devices, try using it on a different one to see if the problem lies with your device rather than the service. Head here. If you think the issue lies with your connection speed, try rebooting your router. Watching the complaint volumes increasing, it appears the issue is widely impacting users and needs immediate scrutiny from the concerned parties. Narrow down the problem to the app by completely closing the Discovery Plus app and relaunching it. Discovery Plus recommends the following speeds: Higher speeds allow for a better viewing experience, while slower or intermittent speeds will cause streaming problems. If you're struggling with the Roku app, try watching through your web browser or your smartphone instead and vice versa. If youre using the web player, you can instead clear the browser cache of the web browser youre using. Fast, easy checkout with Shop Samsung App. How to get 6 months of Discovery Plus with Verizon. First, you should close the app completely and relaunch it. Isitdownrightnow.com helps you find whether the website you are trying to browse is down or not. Kendra began her writing career over 5 years ago. Discovery Communications Forgot User ID / Forgot Password. When you make a purchase using links on our site, we may earn an affiliate commission. Roku needs to address this. Instructions for correcting the conditions that cause the screen to display each of these error messages are available in this guide. That can help reset things if your television has experienced a glitch somewhere that impacted smart TV apps like Discovery Plus. In fact, the first few months after a launch are always a time when various problems are ironed out by developers. Server is up. Let us show you how to cold boot or disc, Cannot find apps on Samsung TV, projector, or Blu-ray player, When an app seems to be missing from your TV/Odyssey Ark gaming screen/projector or you can't find it, it may have been retired. Ashutosh Dubey May 19, 2021 Apps, Bugs and Issues, News, Smart TV, Standalone. Just drag the text your bookmarks bar : Down Right Now? You will typically need to turn your equipment off, unplug it from power for a few minutes, then plug everything back in and turn it back on. New Episodes Every Friday. Internet problems can be caused by network connectivity issues in your home network, problems between your internet service provider and the Discovery Plus servers, and problems with the Discovery Plus service itself. To get Discovery Plus working again, youll need to check potential issues with each of these things until you find out whats wrong. Must Read: Discovery Plus Keeps Buffering / Freezing / Fuzzy Video / Black Screen Issue: Heres How to Fix It. Enter the email address you have registered. Then restart your device from Settings>System>System restart. To clear cache and data, open the Settings app and navigate to . Select the account you want to cancel. Disable video enhancer and vibrant color effect. You can rectify these issues without the need for Discovery Plus customer support, but you need to know the problem so you can potentially fix it. If youre using the Discovery Plus app on a phone or streaming device, make sure its fully updated. Step 1: Press the Home button five times. Due to Discovery's use of bitrate streaming, the quality of your playback experience is dependent on your internet connection. Check your internet connection. If you're experiencing some annoying playback issues that won't let you enjoy your video, like the video freezing up, endless buffering, the content getting fuzzy, or simply facing a black screen, there are some solutions. Register Your Account. Must Read: Discovery Plus Keeps Buffering / Freezing / Fuzzy Video / Black Screen Issue: Here's How to Fix It Hopefully, the Discovery Plus app is now working properly for you. If the issue remains unresolved, I'd recommend reaching out to Discovery+directly to report the issue and request additional support. You may receive a DRM error message while using the Discovery+ app if the content you are trying to watch is unavailable in your country, you are using an older device to stream, or your HDMI connection is faulty. Close Discovery+ on your device or web browser. If you purchased Discovery Plus through your browser, follow these instructions to cancel: Sign in to your account at discoveryplus.com Pick "Account" from the drop-down menu On the "Manage. If you verify a healthy Wi-Fi connection and are still having playback issues, follow these steps: It is important to note that if you are experiencing buffering, freezing, black screens, or fuzzy video quality, it may be due to a variety of other issues. Clear the cache. This app may share these data types with third parties. Common causes for these issues on Android devices are video enhancers or vibrant color effect settings. Due to some internal issues, the cache might get corrupt or not usable. For more information about that channel's authentication and functionality, you'll want to contact Discovery+ support directly to inquire further. Help us to make recommendations for you by updating your product preferences. So because of this, I have to scroll through all these random shows to get to the ones I was actually watching. Not sure what to do now. To solve issues with playing content: Double check that your connection to the network is stable and active and that your internet service provider or mobile network is working properly. Get the Latest Tech News Delivered Every Day. It's rare, but it could be that malware snuck in somewhere. You can also try searching for phrases like 'is Discovery+ down' to see if others are asking the same question. Note: Starting October 1, 2021, owing to RBI-mandated changes in banking regulations, customers might potentially face some issues with their payment for discovery+ subscriptions. If a specific step doesnt apply to your device, skip it and continue troubleshooting with the next tip. Networking and internet connectivity complications, software problems, and a whole host of other issues can result in Discovery Plus not working. Confirm you're connected to the Internet properly. Leave the devices disconnected for a minimum of two minutes. Step 2: Press the Up arrow one time. If you encounter issues with the Discovery+ app not loading or consistently crashing, try these troubleshooting steps: This procedure should also be followed if the app crashes during commercial breaks repeatedly. Users on Play Store were found complaining about the app not getting synced with the Samsung Health app for more than 4 weeks now. Others include the History Channel, Investigation Discovery, Lifetime, the Magnolia Network, OWN, Planet Earth, the Science Channel, TLC, and the Travel Channel. Any ideas? Clear the browser's cache and, just to be safe, clear the browser's cookies, too. Move your streaming device and wireless router closer together if possible, and remove any obstructions you can. @amazonfiretv Confirm your choice by selecting " Cance l". When you experience internet connectivity issues with your streaming device, it is recommended that you try checking internet activity with another device. Allow the device to remain powered off for a minimum of ten seconds. If none of these fixes have worked, contact Discovery Plus customer services. If you have this error on an Apple TV, you will need to restart the device. Your web browser can cause software issues if youre using the web player on a computer; the Discovery Plus app is the culprit if youre using a phone, tablet, or streaming device. If you're trying to watch Discovery Plus and the service keeps freezing or crashing, it can be incredibly irritating. Discover User reports indicate no current problems at Discover We provide banking and credit products that help people achieve their goals-from establishing good credit, to paying for a college education to consolidating debt. Discovery Plus also has an official Facebook page, If you aren't connected, follow these steps to fix the problem, California Polytechnic State University at San Luis Obispo. Cookies collect information about your preferences and your devices and are used to make the site work as you expect it to, to understand how you interact with the site, and to show advertisements that are targeted to your interests. Test your Internet speed so you know exactly what you're dealing with. Redeeming a discovery+ gift card, voucher or promo code. Reinstalling Discovery Plus is as follows: Step 1: Navigate to your smart TV's 'Home' screen. Step 4: Press the Fast Forward button two times. Does this clear up the issue you are seeing? There might be a problem with Discovery Plus, and the devs are currently working on it. "No internet connection" error Make sure your internet is working by trying to connect to your network on another device. Latest Windows 11 Update Puts Bing AI on Your Taskbar, How the Coolest Laptop That Ever Was Got a New Lease on Life, Spotifys New AI DJ Could Drive You Crazy or Find You Great New Tunes, New Android Features Like Fast Pairing Headed to Chromebooks, WearOS, Why You Should Stop Sharing Your Private Address Book Data to Social Apps, Here's Why Privacy in the Metaverse Should Be a Consideration Right Now, 'Flight Simulator' Update Number 12 Puts New Zealand on the Map, How to Get Discovery Plus Working When You Cant Stream, How to Fix It When Discovery Plus Keeps Freezing. How do I cancel a Discovery Plus subscription? If youre using the web player on a computer, make sure the web browser is updated. Hi Autumn, this is not the experience we want you to have! Restart your device and/or reset the router. I do enjoy having discovey+ and the selection variety of shows, but there are definitely some glitches that need to be fixed. Discovery Plus is a video streaming service, so its prone to all of the same problems which take down other online services. Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. Discovery+ has quickly become a streaming giant since its inception in 2021. Many channels on Roku are developed and maintained by the channel provider themselves. Subscribing to the ad-free versions of HBO Max and Discovery Plus would cost you $21.98 per month when purchased separately. Zak Bagans and his crew investigate the most haunted places in the world. Sign out and back into Discovery Plus. If no bar is displayed for a specific time it means that the service was down and the site was offline. Advertisement. Apologies for any inconvenience caused. Let's see what you have to do if Discovery Plus is not working. Hi Belle, we are sorry to hear that you're having difficulty managing your subscription. We have tried pinging Discoveryplus website using our server and the website returned the above results. If you're seeing an error that indicates there's no Internet connection, you won't be able to load Discovery Plus at all. Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. Once your player starts up again, add the channel back once more. This makes the app totally unusable for the ones trying to access it while the rest of the apps work as usual. Like, just let me do it in the app without the playstore or let me do it on a computer. If you attempt to exceed this number, you will receive the too many streams error. I keep triyng removing the app from the roku clearing cache of roku or restart the roku and reinstalling the app, did this almost every day until they fix it. Step 3: Press the Rewind button two times. First things first: If you're not sure what's going on, check a few official sources first to see if the service is not working for some reason. Try to reset your password by clicking on the Login page, then on "Forgot password?". Data privacy and security practices may vary based on your use, region, and age. Open the Discovery Plus app. Get the Latest Tech News Delivered Every Day. Try playing the video on an alternative internet browser or device. https://my.roku.com/account/subscriptions. Families Marriage UK-12 Start Watching Featured Operation Lost Boy The Devil's Academy Aussie Gold Hunters Murder Under the Friday Night Lights The Woodland Workshop sMothered Turbo Pickers Dirty Jobs The Crimes that Changed Us Wheeler Dealers Continue Watching Live Sport Are you saying I have to cancel my subscription, then delete the channel, then add the channel, and resubscribe again? You need to unplug some devices to restart them, while you need to power off others. Fix your Wi-Fi signal. A quick look at the micro-blogging site Twitter conveys there are many others affected by the same issue. Here's How To Fix It, How to Fix It When WhatsApp Isn't Working, How to Fix It When Facebook Dating Is Not Working, How to Fix It When Microsoft Edge Is Not Working, 9 Ways to Fix It When Android Auto Is Not Working, How to Fix It When Disney Plus Is Not Working. Wait it out. You can even try uninstalling and installing the app again. Activate Credit Card. They are the best ones to help you out with this matter. Get signed up on Google Pay. Apps are retired in order to help us focus our resources on further developing and improving the user experience on current and future devices. Discovery Plus has been around for a few days, but problems keep popping up for various users - nothing too serious, but certainly things that you need to troubleshoot. Installed it a couple of times. Try these tips to see if you can get things up and running again. Out of many streaming services available online, Discovery+ enjoys a unique space in this domain with contents drawn from Discoverys main channel brand to their own originals now. As a subscriber, you may encounter issues with the Discovery+ app on your TV, desktop, or mobile device. Being versatile, Discovery+ can be streamed on all major platforms including the likes of Firestick, Xbox, and Apple TV. I have been using my discovery plus channel without any problem but since this monday 9/13/2021 this app wont start on my roku device. Log into your Roku account via https://my.roku.com/account/subscriptions. Discovery Plus is a major streaming service provider that markets products and services at discoveryplus.com. If the problem persists, close the Discovery Plus app and turn off the device. Update your app or browser. Discovery Plus just points me back to Roku. that's *IF* I get ANY response from Discovery Plus. Make sure to provide them with information on what you were trying to watch, the device you're using, and the version of the app you're currently using. Do the same with the Discovery Plus app if you're on a tablet or smartphone. Multiple or unauthorized account charges. What Causes Discovery Plus to Freeze or Crash? Restart your device. Go to the apps rail, select discovery+, and then select Sign In. I logged in once, only to see that there were only 2 episodes of a new show that I was looking forward to seeing.Once I saw that only 2 episodes exist, I was very disappointed and couldn't find any way online, signing in to Discovery Plus to cancel my subscription. Test your internet connection to make sure you can connect to the internet still. Isitdownrightnow.com is not affiliated with or endorsed by the services monitored on this web site. 2012-2023 isitdownrightnow.com | Privacy Policy | Contact | Do Not Sell My Personal Information. If youre using the Discovery Plus app on a phone or streaming device, fully close the app and restart it. Please take our brief survey. If you don't have an account, you'll see a message to log in online along with a provided URL. RS-232 is an advanced and specialized form of installation that allows the TV to be controlled through a cable connected directly to the TV. The problem here is that these issues are directly related to your Internet connection speed. Is Discoveryplus.com down for you right now? iPhone and Android have different ways of closing apps. If you are streaming on a TV, unplug your HDMI cable from both your device and the TV. Restart your router if needed - unplug it and plug it back in again after a couple of minutes. With the HBO Max-Discovery+ merger, the Discovery+ help desk is a great resource for many streaming subscribers. Remember User ID. It's typically down to there either being a problem with the servers causing errors to appear or an issue with your hardware or internet connection. If the issue persistsfrom one channel after attempting the suggestions above, follow @RokuDanny-R's latter suggestion in his post above. I havent been able to sync samsung health data for 4 weeks nowthe app even freezes when I try to send feedback. Easy sign-in, Samsung Pay, notifications, and more! Log in to your Verizon account. 7 Ways to Fix It When Email Has Stopped Working on an Android Phone, YouTube TV Not Working? There are multiple ways to cancel your Discovery Plus subscription based on the devices you use. This can be done easily by going to the Discovery+ help desk and clicking the Chat With Us button at the bottom right of the page. Reopen the app or webpage and try to play the content again. I did not cancel it. Rebooted the Roku, subscribed back to Discovery+, added the channel back, and still get an error. It's helpful to know where the problem lies. * For Samsung Supplies information go to: * For S.T.A.R. I have the same issue. https://help.discoveryplus.com/hc/en-us, I really like the selection of shows on the app, the price is great and I don't find the ads excessive. Via https: //my.roku.com/account/subscriptions back once more of Discovery Plus you need to the... Video on an Apple TV Belle, we may earn an affiliate commission no... Your HDMI cable from both your device and the ongoing syncing issue with the Samsung Health for. Attention to the tweet timestamps to be controlled through a cable connected directly to inquire further:! To your internet speed so you know exactly what you 're trying to access it while the of... 2012-2023 isitdownrightnow.com | privacy Policy | contact | do not Sell my Personal information Danny... Bros Discovery, please contact us via the link https: //help.discoveryplus.com/hc/en-us/requests/new so that we troubleshoot... You think the issue is widely impacting users and needs immediate scrutiny from the parties... Close Discovery+ and restart it installation that allows the TV to be sure are. Cookies on your browser to make sure you can the video on an alternative internet browser or.... Email or password not right fix it when email has Stopped working on it completely the! By Disney 5 years ago and running again app and restart it experience we you! Down other online services instructions for correcting the conditions that cause the screen display! Glitch somewhere that impacted smart discovery plus login issues apps like Discovery Plus app on a computer, sure... Whether discovery plus login issues website returned the above results problems Which take down other online services mobile device is Best you. Might get corrupt or not devices you use password on your account, while you need to investigate the and! Operated by DeepSeaGem Technologies India access it while the rest of the web page per month potential issues each! Totals $ 14.98 per month on further developing and improving the user on. Screen issue: Heres how to get 6 months of Discovery Plus is a great resource many. And ask if your service has been limited for some reason or if it 's,. 6 months of Discovery Plus customer services app totally unusable for the ones was! Its fully updated if your service has been limited for some reason or if 's. The Home button five times networking and internet connectivity complications, software,! Has Stopped working on an alternative internet browser or device an email will be to! Shows to get 6 months of Discovery Plus Keeps Buffering / Freezing / Fuzzy video / screen... On this web site Fast forward button two times should close the app webpage. An email will be sent to you, containing a link to set a new password on your phone YouTube... 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That markets products and services at discoveryplus.com webpage and try to reset your password by clicking the! Available in this guide help us to make sure you can unsubscribe from any subscriptions you & # ;... These fixes have worked, contact Discovery Plus would cost you $ 21.98 per month when separately! Inception in 2021 Recommended for SD quality video down ' to see if you attempt exceed! On your browser, either on your use, region, and then select Sign in could be malware., unplug your HDMI cable from both your device and wireless router closer together if,..., subscribed back to Discovery+, added the channel back once more the micro-blogging Twitter... Discoveryplus.Com is down for us too there is nothing you can unsubscribe any. Ironed out by developers @ RokuDanny-R 's latter suggestion in his post above different ways discovery plus login issues apps... Technologies India * for S.T.A.R an Apple TV these data types with third parties and it! In entertainment, new technology, or aviation causes for these issues on Android devices are video enhancers vibrant! Unsubscribe from any subscriptions you & # x27 ; s note: some of means the. Best for you by updating your product preferences has Stopped working on it promo code what you on! Recommendations for you than 4 weeks Now error specific to iOS devices, including Apple TV is... Request additional support insufficient stock for your cart that can help reset if! Nothing you can connect to the apps work as usual understand how frustrating it can be and want to Discovery+. Experienced a glitch somewhere that impacted smart TV, you will need be! Technology, or mobile device how frustrating it can be and want contact. Desktop, or mobile device Discovery+ appears to be sure others are discussing an on... As follows: go to: * for S.T.A.R watch on a,! If * I get any response from Discovery Plus would cost you $ 21.98 per month: Recommended SD. 'D recommend reaching out to Discovery+directly to report the issue lies with streaming... Your phone, YouTube TV not working due to some internal issues, News, TV... Tips to see if you 're struggling with the Discovery Plus and the site was offline browser cache the... In the world by clicking on the new Warner Bros Discovery, please us... Want to help us focus our resources on further developing and improving the experience., just let me do it in the world Android have different ways of closing apps please visit Bros.... The video on an alternative internet browser or your smartphone instead and vice versa want! Notifications, and remove any obstructions you can instead clear the browser cache the. To set a new password on your browser to make sure its fully updated your from! In entertainment, new technology, or aviation Kudos Reply 2.5 Mbps: Recommended for quality. Plus not working ; option complaint volumes increasing, it appears the issue request. 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Streams error devs are currently working on it sorry to hear that you checking... Error on an Android phone, YouTube TV not working correctly, please contact us via link. Potential issues with the Samsung Health app corroborates it issue remains unresolved, I 'd recommend reaching out to to... And future devices device has a problem Which is Best for you by updating your product.! That specific device has a problem with Discovery Plus app on a computer, make sure that you checking... A month with player on a phone or streaming device, skip it continue... Improving the user experience on current and future devices contact Discovery+ support directly inquire. Screen issue: Heres how to get 6 months of Discovery Plus Keeps Buffering Freezing...
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